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A people-first operations professional who brings calm organisation, practical technical support and a sharp visual eye to busy teams.
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Welcome to Ciaran95
Practical support. Thoughtful systems. A creative eye.
Centre Administrator
Health & wellbeing organisation
Keeping a client-facing centre organised, welcoming and dependable.
- Coordinates appointments, shared calendars and consultation spaces.
- Handles sensitive records with care and consistent accuracy.
- Supports billing, supplies and day-to-day office priorities.
Programme Support Executive
Further education provider
Supported programme delivery, reporting and learning resources across multiple teams.
- Built clear trackers for progress, schedules and budgets.
- Coordinated events, training, contracts and lecturer records.
- Combined programme administration with library support.
Office & People Operations
Public service organisations
Delivered front-desk, office, HR and payroll support in regulated environments.
- Managed high-volume calls, visitors, appointments and correspondence.
- Supported onboarding, payroll checks and employee timekeeping.
- Resolved discrepancies while keeping service friendly and efficient.
Customer & Technical Support
Telecoms, retail & financial services
Solved customer problems across broadband, online retail and everyday financial services.
- Diagnosed connectivity, hardware and software issues remotely.
- Guided customers from product selection through setup and aftercare.
- Handled account queries and complaints with a practical, calm approach.
OperationsScheduling, records & coordination
92%
People supportClear, reassuring communication
90%
Microsoft 365Documents, trackers & reporting
88%
Technical supportTroubleshooting & guidance
84%
Graphic designPhotoshop & visual production
80%
Media productionPhoto, video & social content
76%
Education
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Ciaran 95
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